Your Questions, Our Answers
How soon will I see results?
How soon will I see results?
Most users notice changes in 2–4 weeks, with full results by 8–12 weeks.
How often should I apply the serum?
How often should I apply the serum?
Apply once daily to the base of your upper lash line.
Can I use it with lash extensions or lifts?
Can I use it with lash extensions or lifts?
Yes it’s extension- and lift-friendly, plus safe with falsies and contacts.
Will it irritate my eyes?
Will it irritate my eyes?
Our formula is gentle, fragrance-free, and ophthalmologist-tested, but discontinue if irritation occurs.
Is it vegan and cruelty-free?
Is it vegan and cruelty-free?
Absolutely — 100% vegan, cruelty-free, and clean-ingredient powered.
How long does one bottle last?
How long does one bottle last?
Each tube lasts about 8–10 weeks with daily use.
What if I don’t see results?
What if I don’t see results?
You’re protected by our 60-day money-back guarantee after consistent use.
Do results last forever?
Do results last forever?
Continued use maintains results. If you stop, lashes return to their natural cycle.
We’re Here to Help
Have a question about your order or our products? Send us a message and we’ll get back to you as soon as possible.
Customer Care Hours:
Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday: 10:00 AM – 2:00 PM EST
Sunday: Closed
We aim to respond to all inquiries within 24 hours during business days.